Refund policy

We have a 07-day return policy against defective/damaged article only, which means you have 07 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Unboxing video is compulsory to be eligible for return when you purchase from our website and without it, we will not entertain any queries regarding this. When you are purchasing something, you are not only interacting with us but with a third-party courier service also which has their own set of guidelines and process for any issues

The full refund amount will be provided in form of reward points which can be used to make any purchases from our website. 

To request for a refund, you can contact us on whatsapp no. +91 9606633000 along with unboxing video clearly showing the damaged/defetive article.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at +91 9606633000

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically rewarded points which can be used to make any purchases on our website, once return is approved the amount will be credit 5-7 working days, to original payment method

Damage/Defective and replacment product will be delievered in 5-7 working